policies

SHIPPING

Your order will be processed and shipped within 3-5 business days from the date of purchase. You will receive an email confirmation and tracking information when your package has shipped. WILDE is happy to offer both domestic and international shipping.

For Europe and international orders, WILDE offers a flat rate with international first class shipping. Estimated delivery is between 3-6 business days in Denmark, 4-17 days in Europe and 12-21 days worldwide. Customs fees and taxes are the sole responsibility of the buyer.

Any questions or queries, we are here to help. Contact us via our customer service email: hello@thewildeshop.com

RETURNS

Items purchased online: If you are not satisfied with an item, you may return it within 14 days for Return, exchange or store credit. All sale items are final sale and cannot be returned or exchanged.

Goods must be returned in the same condition as when received and must be returned via trackable delivery to be eligible for a return.

Once returned the item will undergo a quality control check to ensure it has not been damaged or Torn or suffered other kinds of strain. When we accept the return, a refund, exchange or store credit will be issued.

WILDE does not refund costs for shipment in case of return.

WILDE Vintage Condition Guide

At WILDE, we celebrate the journey of every vintage piece, honoring the stories and character woven into each garment. Pre-loved items often come with subtle signs of their history, and occasionally, you may find small repairs or touch-ups that enhance their longevity and charm.

We believe in the value of choosing second-hand, embracing the unique character of garments that have lived before us. Flaws and imperfections are part of their story, and we encourage the art of mending as a way to give these treasures a new chapter.

To help you understand the condition of our vintage collection, we’ve created the following guide:

Mint:

A rare find. Shows virtually no wear—likely never worn.

Excellent:

Minimal wear, taking its age into account. Any signs of use are minor and barely noticeable.

Very Good:

Expected wear for its age with minor visible imperfections, such as faint marks or tiny mends, that don’t affect its overall charm or wearability.

Good:

Shows clear signs of use but remains intact and wearable. May include visible mends, small stains, or areas that could benefit from light mending or professional cleaning.

Fair:

An aged treasure that’s likely not wearable as is but serves as a captivating piece for design inspiration or collection.

Each piece at WILDE has a story to tell—embrace its individuality.